Important customer information

Returns and refunds will only be changes of defective products, communication and prior authorization of the return process. To do this, please contact us by phone Orders Orders are considered firm made as soon as it receives confirmation of payment. You can only cancel an order for products that are in existence at the time of purchase if it has not been posted yet. Payment, price promotions and Payment can be made by bank transfer, money order, cash, credit card (using the payment gateway for online store) or in cash at our store. All prices are final, including VAT. Prices apply only to material in existence at the time of purchase. If the product is not in existence, builders are reserve the right to change the price at the time the product becomes available. The prices of the online store are only valid at the time of purchase. MercadoRC reserves the right to change prices or withdraw products from sale at any time without notice. Product promotions are limited to stocks or conditions of the promotion, and may be canceled at any time. Consultation of the consultation requests may be made online ordering if you have previously registered as a client. Otherwise you can make the consultation of the status of your order by phone. Update your account may make changes to your customer account by accessing the same username and password you used to discharge.